Help Docs

Manage Subscribers

Subscribers (your customers) are the ones who have subscribed to receive incident and upcoming maintenance notifications from your status  page via email, SMS, or RSS feeds.

Email Subscribers

Users can subscribe to receive alert via email, in case of any incident or any upcoming maintenance. Learn how to add email subscribers.

SMS Subscribers

Add SMS subscribers for users to receive alerts via SMS.

Import Subscribers via CSV

Learn how to add multiple subscribers by importing a .txt/.csv file in CSV format.

Subscribe to RSS feeds

End users can now subscribe to public reports from StatusIQ by subscribing to the RSS feeds.

How to unsubscribe?

From the Subscriptions tab on the left pane, users can unsubscribe by either clicking the hamburger ☰ icon next to individual subscriber fields (Fig.1) or by selecting multiple subscribers to unsubscribe (Fig.2).


Figure 1. Unsubscribe option in the hamburger ☰ icon.


Figure 2. Unsubscribe option after selecting subscribers.

Was this document helpful?

Would you like to help us improve our documents? Tell us what you think we could do better.


We're sorry to hear that you're not satisfied with the document. We'd love to learn what we could do to improve the experience.


Thanks for taking the time to share your feedback. We'll use your feedback to improve our online help resources.

Shortlink has been copied!